Frederick City Contacts
Stay Prepared with Local Contacts
Whether it’s a water leak, a utility question, or a public works concern, having the right phone number on hand can save time and stress. Below is a quick reference guide to essential City of Frederick contacts for tenants—so you know exactly who to call when you need help.
Emergency Services
- Emergency (Police / Fire / Medical): 911 – Call in any life-threatening situation or serious accident.
- Frederick Police Department (Non-Emergency): 301-600-2100 – Report non-urgent incidents, suspicious activity, or request police assistance without an active emergency.
- Frederick County Sheriff’s Office (Non-Emergency): 301-600-2071 – Contact for law enforcement matters outside Frederick City limits or non-emergencies handled by the Sheriff’s Office.
- Frederick County Fire & Rescue (Non-Emergency): 301-600-1603 – Fire safety questions, fire prevention, or to report hazards that are not immediate emergencies.
City & County Services
- City of Frederick Main Line: 301-600-1380 – General inquiries about city services, departments, or events.
- City of Frederick Code Enforcement: 301-600-3825 – Report property maintenance issues, unsafe building conditions, or code violations.
- City of Frederick Department of Public Works: 301-600-1440 – For street repairs, trash/recycling services, snow removal, and other public works concerns.
- Frederick County Animal Control: 301-600-1546 – Report stray animals, lost pets, or animal welfare concerns.
Utilities
- Potomac Edison (Electric Service & Outages): 1-888-544-4877 – Report a power outage or electrical emergency, or manage your electric account.
- City of Frederick Water & Sewer Services: 301-600-2354 – Water bill questions, service issues, or to report water leaks and sewer backups.
- Comcast/Xfinity (Cable & Internet): 1-800-934-6489 – Customer support for cable TV, internet, or phone service provided by Xfinity.
- Verizon (Phone & Internet): 1-800-837-4966 – Customer support for Verizon Fios or DSL internet, phone, and TV service.